The product is likely to be damaged in transit,When you confirm that the product is damaged,Don't worry,
Please contact us immediately and Provide pictures and videos of damaged products to us.after we confirm.
you can choose one of the following two options:
1)Full refund 100% unconditional.
2)We free resend to you.
We can't guarantee that the outer packing is intact.only can guarantee the product is intact.Postal service, you know........
remote control(need 4 AA battery-Do not include).